We pride ourselves for providing excellent client service and support and you can rest assured that all issues will be solved fast and efficiently.
New state of the art in-house IT management software has enabled our staff to streamline processes and priorities. And most importantly, this means a fast and efficient service for you, ensuring a quick turnaround time for builds, repairs and technical support.
You can reach us via phone on (08) 6424 0100, email or online. All tech support calls are logged into our system and each job is provided with a reference number which is provided to you for future tracking purposes. The job is then queued in our system alerting staff via email and pop-up. Once the job has been assigned to a tech, and email automatically goes out informing the client of the response time, the technician assigned, and confirmation of date and time of call-out.
The same process is applied for all new builds, broadband connections, repairs and general maintenance. You will be informed every step of the way how we are progressing with your job. You will also be able to track it via our online tech support site which allows you to log jobs using your unique username and password issued by your assigned technician.
The services we have to offer, together with the convenience, the quality and superior customer service make CVW Technology a complete business solution for any size business. For a free no obligation chat please call anyone of our friendly team on 08 6424 0100 or send an email to firstname.lastname@example.org.